Memberships
Free Trial
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2 sessions/week
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3 sessions/week
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Unlimited sessions
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You may think that our prices are higher than typical gym memberships. You’re absolutely right, they are!
But ask yourself this: what do you get from a typical gym membership? You pay to use the equipment, and in the case of most oversubscribed gyms you may need to wait for your turn just to do that! At Hydra, your membership includes professionally programmed workouts that are tailored specifically to your fitness capability. You get world class coaching at every session, nutritional advice, and one-on-one help whenever you need it. When you become a member of Hydra Movement, you get unlimited access to our classes, open gym times, and specialty classes. Plus we have no joining fees! New members are invited to get started with a free trial class You can also contact Anurag, our Head Coach to discuss any questions you may have. If you would like to book in a consult or a personal training session, please click here. If you are keen on signing up, please click here to contact us and one of our coaches will get back to your ASAP |
Do you have contracts?
No we do not have contracts. All our memberships (unless otherwise stated) are cancellable giving us a 30 day notice. As a small business, we find contracts offer us a bit of stability with respect to finances, but covid and the following inflation and increased cost of living expenses have hurt us all. So we have gotten rid of our contracts indefinitely. However, if you purchase a prepaid membership, that will not be refunded unless there is a medical emergency.
Do you have sign up fees?
We know that getting started with healthier choices can be really tough, and many people usually fail on their promises to get fit, and some even have countless attempts to keep healthy. That’s why we don’t charge for sign up fees. We want to make your journey to starting at the gym as easy as possible.
What kind of support can i expect from coaches?
Unlike most gyms, we actually care when you can’t come in to class. You’re more than a number or another ‘customer’ to us. We are all together on this journey to become healthier and fitter, and we simply love doing life together. Come in for your first class and not only will you see our incredible community, but also feel to become one with the team and family. At Hydra Movement, it’s always people first and health and fitness follows.
can i pay weekly, fortnightly or monthly?
Your membership will be deducted on the same day each fortnight. If you would like to set up an alternative payment schedule, please have a chat to us.
can i pay eftpos/cash rather than direct debit?
Direct debit is one of the easiest ways to ensure you keep up with your membership payments each month. We do have some upfront memberships available also. To discuss an alternative arrangement, come and see us at the front desk.
Are there any transaction fees on my membership?
Yes, there is a small transaction fee charged by Stripe, our payment partner. They are as follows: $0.35 + 1% for Direct Debit and $0.35 + 1.75% for credit card payments.
Can i put my membership on hold?
You are able to put your membership on hold for up to eight weeks if you are injured, busier than usual or expecting to spend time out of town. Please send us an email at [email protected] two weeks in advance of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically to restart your membership when your hold period is complete.
We can only put a membership on hold for a maximum of eight weeks.
Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time.
We can only put a membership on hold for a maximum of eight weeks.
Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time.
What is the process if i need to cancel?
To cancel your membership, please send us an email at [email protected] at least 30 days before you plan to stop coming to our gym. Once submitted of our friendly team will contact you to arrange your cancellation.
Any cancelled members will be charged at current membership rates if they decide to rejoin.
Any cancelled members will be charged at current membership rates if they decide to rejoin.
can i come to a drop in class if i'm travelling?
If you are in town for a day or a few days, then we would love to host you. Please visit our contact us page to send us your details and one of our coaches will reach out to you ASAP.
Can i come in and try a class?
Yes, we offer a free trial class to anyone who wants to try Hydra Movement for the first time. Simply complete the Free Trial class form and book in a time to come in for your first class. After you have attended your free class we encourage you to become part of the community so you can make the most of what our gym has to offer.
